Dale Carnegie Training: ''Customer Service Matters'' - Sep 18, 2009 - PublicLayout - Fergus Falls Area Chamber of Commerce, MN

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Dale Carnegie Training: ''Customer Service Matters''

Customer Service Matters
The foundation of building a culture of customer service excellence is understanding expectations, going the extra mile, and being a customer advocate. Applying behaviors of helpfulness, genuine interest, and respect moves customers from hostile or ambivalent toward supportive and enthusiastic.

Dale Carnegie Training: ''Customer Se...

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Date and Time

Friday Sep 18, 2009
8:30 AM - 10:30 AM CDT

Friday, September 18th from 8:30-10:30am

Location

Otter Tail Power Community Room

Fees/Admission

$39/person

Website

www.northdakota.dalecarnegie.com

Contact Information

701-476-8811

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