Office Manager - Impact & Development

Department/Location: Fergus Falls / Perham Offices 

Accountability: Executive Director 

Status: Full Time 1.0 FTE, Exempt 

Hours: Monday–Friday, 8:00 AM – 4:30 PM

JOB SUMMARY: The Office Manager – Impact & Development plays a crucial role in office management, fundraising campaigns, and community impact coordination to support the organization's mission. This position is responsible for maintaining a productive and compliant office environment, coordinating the implementation of impact programs and initiatives, and leading the coordination of development efforts for Otter Tail & Wadena Counties. The role fosters organizational effectiveness, ensures compliance with regulatory requirements, and supports a culture of safety, communication, and collaboration across the organization. This position works closely with the Executive Director to support day-to-day operations in the Fergus Falls / Perham Offices. 

MAJOR AREAS OF ACCOUNTABILITY: 

Office Management & Site Leadership: (Fergus Falls / Perham Offices)

• Oversee daily office operations, ensuring an organized and efficient workspace. 

• Organize and coordinate administrative duties and office procedures. 

• Serve as the point of contact for facilities management and internal operational support. (e.g., supplies, repairs). 

• Ensure compliance with organizational policies and local/state regulations. 

• Coordinate logistics for on-site meetings, events, and community gatherings. 

• Cultivate and maintain strong relationships with donors, sponsors, agencies, and other key stakeholders. 

• Provide leadership and work direction to the Administrative Support Assistant (Fergus Falls / Perham Offices). 

• Create and maintain a pleasant and professional work environment with attention to organizational effectiveness, safety, and communication. 

• Collaborate with the Accountant & Office Manager (Alexandria Office) to maintain consistent risk management practices, resource use, and financial procedures. 

• Serve as a liaison between both offices to ensure aligned operations and communication.

Campaign, Fundraising & Donor Engagement: (Otter Tail & Wadena Counties) 

• Plan, organize, and execute fundraising campaigns and events in collaboration with the Executive Director and Marketing & Development Manager. 

• Deliver campaign presentations and represent the organization in business and community settings.

• Coordinate with stakeholders, volunteers, and external partners to ensure successful campaign execution. 

• Develop and manage timelines and budgets for fundraising activities and events. 

• Track and analyze campaign performance metrics and provide recommendations for improvement. 

• Organize and implement fundraising events, campaigns, and donor recognition activities to foster engagement and stewardship. 

• Maintain accurate donor records and acknowledgment processes in CRM Lite. Community Impact Coordination: (Otter Tail & Wadena Counties) 

• Coordinate and implement impact programs and initiatives in Otter Tail & Wadena Counties. 

• Track and report on program participation, community outcomes, and relevant data. 

• Assist with the annual community investment process, including outreach, logistics, and communication with agencies. 

• Serve as a liaison between local nonprofit partners and the Impact & Engagement Manager (Alexandria Office). 

• Strengthen partnerships with local coalitions, civic groups, and service agencies to enhance impact and visibility

Other Duties as Assigned: 

• Schedule, attend, and prepare paperwork for internal or external meetings. 

• Attend training or events relevant to the position or assigned by the Executive Director. 

• Help ensure alignment in cross-office communication, reporting, and culture. 

• Collect and generate all necessary reports required by the Executive Director or Board of Directors. 

• Perform related work and special projects as assigned. 

CRITICAL SKILLS/EXPERTISE: 

Physical Involvement: 

• Regular use of computers, phones, printers, and other office equipment. 

• Occasional lifting and movement of materials for events or outreach. 

• Travel required for meetings, presentations, or events. 

Mental Involvement: 

• Ability to manage multiple priorities and meet deadlines with interruptions. 

• Strong relationship-building, communication, and problem-solving skills. 

• Attention to detail, initiative, and discretion in handling confidential matters. 

• Proactive and adaptable in a dynamic nonprofit environment. 

Working Conditions: 

• Primarily work in a traditional office setting with intermittent off-site work. 

• Occasional evening or weekend hours required for events or meetings. 

Supervision of Other Employees:

• Provides work direction to the Administrative Support Assistant (Fergus Falls & Perham Office) 

MINIMUM QUALIFICATIONS: 

Education: 

• High school diploma or equivalent required. 

• Associate’ or Bachelor’s degree in nonprofit management, communications, business, or related field preferred. 

Experience: 

• 3–5 years of experience in office management, fundraising, development, or program coordination. 

• Previous nonprofit and community engagement experience is strongly preferred. 

Special Knowledge or Skills: 

• Proficiency in Microsoft Office. 

• Strong organizational and time management abilities. 

• Excellent verbal, written, and interpersonal communication skills. 

• Professional demeanor with the ability to relate to diverse individuals and groups. 

• Ability to work both independently and collaboratively in a mission-driven environment. 

JOB OUTCOMES: 

• Promotes a positive, respectful, and cooperative organizational culture. 

• Efficient and professional operation of the Fergus Falls / Perham Offices in alignment with organizational standards. 

• Effective implementation of fundraising campaigns, events, and donor relations. 

• Coordination and measurable impact of community programs and investments in the region. 

• Strengthened internal coordination and external community presence

Details:

• Position is exempt 1.0 FTE in-office position. Salary is dependent upon qualifications.
• Flexibility required for occasional evening/weekend hours to support programs/events.

Why Join Us?

Be part of a mission-driven team committed to making a difference in the community. Your creative talents will help expand visibility, build partnerships, and drive impact.

Apply today to help make a difference in our community!

To apply, please send resume and cover letter to uwdpdirector@gmail.com with “Office Manager - Impact & Development” in the subject line

Resumes will be accepted till position is filled